Receive Issuer Alerts To Stop Chargebacks Before They Are Counted Against Your Chargeback Ratios
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• Avoid loss due to fraud, recover valuable goods and services
• Protect your band and customer experience
• Improve fraud screening
• Avoid chargeback fees and processing costs
• Accept more transactions by throttling less
• Keep MIDs alive
• AUTHENTICATED fraud reports
• Act FAST to save time, money, effort
• AVOID fraud, chargebacks and penalties
• 17 of 20 top online merchants use Chargeback Alerts.
• 400+ merchants of all sizes count on our services
• Global network of major card issuing banks
IT’s SIMPLE! CBA’s platform ‘closes this information gap’ between card issuers and merchants significantly reducing the time it takes for merchants to be notified of confirmed fraud from 3 to 6 weeks to just a few minutes, hours or days. Upon receipt of the cardholder data from the card issuers, CBA creates an Alert and transmit the Alert to the affected merchant.
Merchants can then use this data to stop the fulfillment of goods/services and eliminate costs and fees associated with fraudulent transactions.
Providing that a refund is issued in a timely manner and the outcome is submitted, a Chargeback Alert enables a merchant to avoid the chargeback all together – and all the direct and indirect cost associated with getting a chargeback.
Often, issuers contact card holders immediately if they flag a charge as potentially fraudulent. Merchant’s aren’t notified if chageback occurs until several far later. With CBA the merchant is notified instantly and is often able to stop valuable product from being shipped out.
Since 2005, Chargeback Alerts has been stopping chargebacks for merchants who process customer-not-present (CNP) transactions through it’s real-time secure portal or API.
Chargeback Alerts has exclusive relationships with a network of banks that issue credit and debit cards to receive pending chargeback notifications and distribute them on transactions post authoritative.
bThe merchant then refunds the customer’s charge and records it in CBA’s system. The issuer will then delete the dispute prior to it’s conversion into an actual chargeback.
cThe merchant then refunds the customer’s charge and records it in CBA’s system. The issuer will then delete the dispute prior to it’s conversion into an actual chargeback.
Thousands of times a day, issuers and merchants identify fraudulent and/or suspicious transactions that have gone undetected by the other party, resulting in financial losses and administrative costs to both. CBA’s platform closes the information gap between the card issuers and merchants, making this valuable information securely available in near real-time.
CBA provides a single, automated, secure platform for card issuers and merchants to communicate outside of the payment authorization stream for the timely resolution of the customer, merchant and Issuer.
Dramatically lowering chargeback ratios can have a profound effect on a direct response marketing campaign. CBA inverts the power scenario between merchants and their payment service providers.
No matter how good your product, marketing ability or sales channels are if you don’t have healthy merchant accounts, you can’t do business as a direct response advertiser. CBA keeps merchants mids alive.